This policy explains how Shortmox handles notices relating to copyright, rights ownership, unauthorized visibility, inaccurate attribution, embed concerns, or similar legal and operational issues.
1. Who may submit a notice
A notice may be submitted by a rightsholder, an authorized representative, a distributor, a publisher, a festival or program authority, or another directly affected party with a legitimate basis.
2. What to include
A proper notice should include, where possible: your name and contact details, your relationship to the relevant work, the title concerned, the relevant Shortmox URL, a description of the issue, and any documentation or explanation that supports the request.
3. Review process
- Review the notice for clarity and sufficiency
- Request additional information if needed
- Temporarily disable the title where appropriate
- Correct, restrict, or remove the relevant listing
- Keep a record for compliance and dispute handling purposes
4. Temporary action
Where there is a credible but unresolved concern, Shortmox may temporarily delist or disable a title pending clarification. This is a precautionary operational measure and does not necessarily constitute a final legal determination.
5. Bad-faith notices
We reserve the right to disregard, restrict, or further verify notices that appear abusive, knowingly false, manipulative, or unauthorized.
6. Parallel source-platform action
A notice to Shortmox does not prevent a rights holder from using the source platform’s official copyright or legal complaint channels. YouTube’s help materials explain its copyright removal request process and related consequences.
7. Contact
Notice and takedown contact: info@shortmox.com.